1. Separate observation from assumption
Record what you can see, hear, and verify. Keep language factual and timestamp key moments.
Manager Training Micro-Guide
Use this short manager guide when immediate behavioural or safety indicators raise concern on site.
Record what you can see, hear, and verify. Keep language factual and timestamp key moments.
Move the worker away from safety-critical activities while maintaining dignity and confidentiality.
Notify the authorised manager or HR route exactly as defined in your policy and site governance process.
Arrange collection through approved providers and maintain chain-of-custody requirements.
Avoid informal team discussion. Share only with authorised stakeholders involved in decision-making.
Capture outcome, decision trail, and lessons for future training consistency.